At Zanfizz, we strive to deliver high-quality, limited-edition products that reflect our brand’s commitment to precision, design, and individuality. Due to the customized and curated nature of our offerings, we maintain the following policy:
1. No Cancellations
Once an order or service has been confirmed, it cannot be cancelled. We encourage customers to review their selections carefully before placing an order.
2. No Refunds
Zanfizz does not offer refunds for any products or services, except where required by law. This includes—but is not limited to—cases involving:
Requests falling under these exceptions must be submitted within 5 days of delivery via support@zanfizz.co.in, along with supporting evidence. Zanfizz will review such cases internally, and approval remains at our sole discretion.
3. No Replacements
Due to the exclusive and limited nature of our products, Zanfizz does not offer replacements. All items are final sale and are dispatched following strict quality checks.
4. Force Majeure
Zanfizz is not responsible for delays, cancellations, or disruptions caused by events beyond our control, including but not limited to natural disasters, governmental actions, or logistics failures.
5. Governing Law
This policy is governed by the laws of India, including applicable provisions under the Consumer Protection Act, 2019. Any disputes shall fall under the jurisdiction of the courts in Trivandrum, Kerala.
6. Contact Us
For inquiries related to this policy:
This website and its associated services are owned and administered by Asheeba John, operating under the business name Zanfizz.
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